All online orders are dispatched from our Design & Studio & Store in Collingwood.
We listened to your feedback, and we now offer free EXPRESS Shipping via AusPost on orders AU$99+
- Orders under $99 - $10 shipping fee
- Orders $99+ enjoy complimentary Express Shipping
Same day dispatch if ordered before 2pm (Monday - Friday)
Orders placed between 2pm Friday - Sunday will be dispatched on Monday
Tracking information will be sent once the AusPost consignment has been created.
Note: Shipping time frames vary and are approximately 1 – 5 business days, depending on your location. For a guide, please see below:
- ACT, NSW & VIC | 1 – 3 days
- NT, QLD, TAS, WA | 3 – 5 days
You can also find more information via:
CLICK AND COLLECT IN-STORE:
Available Monday - Sunday. Select PICK UP during checkout, and your order should be ready between 2-4 hours of purchase. You will get an email notification when it is ready for pickup. Please forward the email to the person picking it up if it is not you.
International orders are dispatched AusPost International (Track & Trace) or DHL.
- New Zealand Rates | From $15 (250g) up to $25 (1.5kg)
- USA, Singapore, UK, UAE | From $15 (250g) up to $45 (1.5kg)
Shipping time frames are approximately 3 to 10 days, depending on your location. For a guide, please see below
- New Zealand and the USA | 3 – 7 days
- Singapore, UK and the UAE | 5 - 10 days
If your country does not appear above, please contact us below to assist you.
International delivery charges do not include overseas customs duties, foreign taxes, or any other fees that may be charged in the country where the order is received. Responsibility for this lies with the customer. By law, we are required to declare the exact value of all items and mark them as dutiable “merchandise”. We are also prohibited from marking the order as a “gift” even if you intend to purchase. We suggest you contact your local customs office for further information regarding this.
RETURNS / EXCHANGES
Due to COVID-19, we have extended our returns/exchanges policy to 30 days.
We hope you love your new Pea in a Pod garments as much as we do, but if you are not completely satisfied with the fit of the garment itself, we offer a convenient and straightforward exchange/return procedure.
You should receive a detailed Returns/Exchanges form with your order, outlining your order information and details about our returns/exchange policy and procedure.
Please note the following conditions apply:
- Item(s) must be returned within 30 days of purchase, 60 days for international.
- Item(s) must be returned in their original condition (Original tags attached, unworn, free of perfume smells or odours and marks)
- Completed Returns & Exchange Form included in the
We do not accept any returns/refunds for the following:
- Underwear or hosiery due to hygiene reasons
- Gift Certificates / Voucher
- Sale items (items marked down from original RRP). These are deemed as Final Sale.
- Styles marked in-store as Samples / Faulty / Warehouse. These are deemed as Final Sale.
If you wish to talk to our Customer Service, please do not hesitate to call us on +61 (03) 9415 6800 any day between 9am - 4pm.
After hours, please email email@example.com
All costs associated with returning items to Pea in a Pod are the responsibility of the customer.
Pea in a Pod
159 Sackville Street,
Collingwood VIC 3066
Please do not hesitate to contact us via the form below if you have any further questions.