Shipping information

Our delivery partner, Australia Post, are expecting lengthy delays in deliveries. Please understand that any delays are out of our hands and we are unable to expedite any deliveries. For more information regarding Australia Post delivery updates, including delays, please click HERE.

 

AUSTRALIAN ORDERS

   - FREE standard shipping on AU orders $99+ 
   - Orders under $99, $6 for standard shipping
   - EXPRESS shipping $10, or free for AU orders $150+

    Note: Shipping time frames vary and are approximately 1 – 5 business days, depending on your location. For a guide, please see below:

      • ACT, NSW & VIC | 1 – 3 days 
      • NT, QLD, TAS, WA | 3 – 5 days 

    You can also find more information via:
    http://auspost.com.au/track

     

    CLICK AND COLLECT IN-STORE:

    Available Monday - Sunday. Please call to arrange a time!
    Select PICK UP during checkout, and your order should be ready between 2-4 hours of purchase. You will get an email notification when it is ready for pickup. Please forward the email to the person picking it up if it is not you.

    Pick up at 70 Hoddle Street, Abbotsford, VIC 3067 Australia.

      

    INTERNATIONAL ORDERS 
    Weight based shipping rates calculated during checkout.
    Dispatched via Australia Post Express International


    New Zealand  
       - From AU$14 (depending on order weight)
       - FREE on orders AU$200+ (approx. NZ$204 - $210 depending exchange rate)


    USA, UK, Asia Europe + rest of the world
       - From AU $22 (depending on order weight)


    International delivery charges do not include overseas customs duties, foreign taxes, or any other fees that may be charged in the country where the order is received. Responsibility for this lies with the customer. By law, we are required to declare the exact value of all items and mark them as dutiable “merchandise”. We are also prohibited from marking the order as a “gift” even if you intend to purchase. We suggest you contact your local customs office for further information regarding this. 

     

    RETURNS / EXCHANGES

    Final Sale Products:
    Any items marked Final Sale cannot be returned for refund or exchanged. Due to the high discount we offer, we only accept returns if items are deemed faulty.  

     

    Full-Priced Products:
    We hope you love your new Pea in a Pod garments as much as we do, but if you are not completely satisfied with the fit of the garment itself, we offer a convenient and straightforward exchange/return procedure.

    You should receive a detailed Returns/Exchanges form with your order - outlining your order information and details about our returns/exchange policy and procedure. Please take note of the terms of sale for any items marked Final Sale - no return or exchanges.

    Please note the following conditions apply:

    • Item(s) must be returned within 30 days of purchase, 60 days for international.
    • Item(s) must be returned in their original condition (Original tags attached, unworn, free of perfume smells or odours and marks)
    • Completed Returns & Exchange Form included in the parcel for your online order.

    We do not accept any returns/refunds for the following:

    • Underwear or hosiery due to hygiene reasons
    • Gift Certificates / Voucher
    • Styles marked in-store as Final Sale / Outlet / Samples / Faulty / Warehouse. These are deemed as Final Sale.

    If you wish to talk to our Customer Service, please do not hesitate to call us on +61 (03) 9415 6800 any day between 9am - 4pm.

    After hours, please email info@peainapod.com.au

    All costs associated with returning items to Pea in a Pod are the responsibility of the customer. Please address any return/exchange requests to our new store location!

    PEA IN A POD
    70 Hoddle Street,
    Abbotsford
    VIC, 3067 
    Australia

    Please do not hesitate to contact us via the form below if you have any further questions.

     

    NOTE: During promotional periods, dispatching maybe delayed as well as the free shipping threshold.

    Find us in-store

    Victoria

    Preggi Central
    22 Wells Street
    Frankston VIC 3199
    Australia

    Western Australia

    Room for Two
    Cockburn Gateway Shopping City
    U2A, 816 Beeliar Dr
    (Between Petbarn & VetWest)
    Success, WA 6164


    Room for Two

    Shop 255 Whitford Shopping City
    (next to Best&Less)
    Cnr Marmion Ave & Whitford Ave
    Hillarys, WA 6025

    New Zealand

    3 Bears Maternity
    online only
    https://3bears.co.nz/

    Pea in a Pod

    70-72 Hoddle Street,
    Abbotsford, VIC 3067
    (03) 9415 6800

    Mon - Sat, 10am - 4pm
    Sunday, 12pm - 3pm